Air India has made a groundbreaking move by introducing complimentary Wi-Fi internet connectivity on its Airbus A350, Boeing 787-9, and select Airbus A321neo aircraft. With this innovation, the airline has become the first to offer in-flight Wi-Fi on domestic routes within India, marking a significant milestone in passenger experience.
Easy to Connect with Multiple Devices
Passengers can now enjoy uninterrupted internet access throughout their flight, allowing them to browse social media, complete work, or stay connected with loved ones. The Wi-Fi service, available for use on laptops, tablets, and smartphones running iOS and Android, will be activated once the aircraft reaches an altitude of 10,000 feet. What's more, the service allows passengers to connect multiple devices simultaneously, enhancing convenience.
Success of the Pilot Application Transferred to Domestic Lines
This new service on domestic routes is an extension of Air India's successful pilot program tested on international flights, including routes to New York, London, Paris, and Singapore. With the success of the program, the Wi-Fi service is being offered free of charge during the introductory period, with plans to expand the service to more aircraft in the fleet soon.
Air India Emphasizes Passenger Satisfaction
Rajesh Dogra, Director of Customer Experience at Air India, shared his excitement about the new service, saying, “Connectivity is an integral part of today’s travel. We are confident that our guests will appreciate the option to connect to the internet and will be delighted with the new Air India experience.” This new addition reflects the airline's commitment to improving passenger satisfaction and staying ahead in the competitive aviation industry.
